Your Information, Handled With Care
SmileOver is British owned and managed, and we treat your personal and health information with the same care we give your smile.
What We Collect
Your name, email, phone or WhatsApp number, country and travel plans. When we prepare your treatment plan we also ask about your dental and medical history, medications and photographs of your teeth.
How We Use It
To answer your enquiry, prepare your personalised treatment plan and price, arrange your appointments, transfers and accommodation, and provide aftercare once you are home.
Who We Share It With
Only the people involved in your care: your coordinator, our treating dentist and clinic team, and — where needed for your trip — your hotel, transfer driver and laboratory. We never sell your information.
How We Protect It
Information you send us, including photographs and health details, is treated as confidential and transmitted securely. Access is limited to your coordinator and our medical team.
How Long We Keep It
We keep your enquiry and treatment records for as long as needed to support your care and to meet our clinical and legal record-keeping obligations, then delete or anonymise them.
Your Rights
You can ask to see, correct or delete the information we hold about you, object to how we use it, or withdraw your consent to be contacted at any time — just email us and we will action your request.
Cookies, Links & Contacting Us
Our website uses only the cookies needed to make it work and to understand how visitors use it. If you contact us through WhatsApp, its own privacy policy also applies to that conversation.
You can ask us anything about your information, or request a copy of what we hold, by emailing info@smileover.co.uk. We aim to respond within 30 days.
Last updated · October 2026
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